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Eve Tahmincioglu

Primary author Eve Tahmincioglu has been covering small business and entrepreneurship for more than a decade. She regularly writes about small business issues for the New York Times and BusinessWeek's SmallBiz magazine. She also writes the Your Career column for MSNBC.com. She is the author of "From the Sandbox to the Corner Office."



Small business owners are hiring junkies

Posted: Tuesday, January 08, 2008 5:34 AM by Eve Tahmincioglu
Filed Under: , , , ,

With all the doom and gloom out there about the jobs outlook, small businesses appear to be thumbing their noses at economists and reporters like me.

I did a story about how hard it’s going to be to find a job this year for my Your Career column yesterday, but it looks like it will be easier for people who are open to working at smaller firms.

A national report put out late last week found that businesses with 50 employees or fewer are in a hiring frenzy, at least compared to their larger company counterparts.

Are small business owners living in an alternate universe?

Economy
Amy Sancetta / AP
“Not if you consider 51 percent of the GDP, excluding government, an alternate universe,” quips Bill Dunkelberg, chief economist for the National Federation of Independent Business.

 So, even economists can be funny. Who knew?

Dunkelberg’s theory on why small companies are hiring even though the big guys are not, is simple. Larger firms do the bulk of manufacturing in this country, and small businesses typically are more service-sector focused.

Since manufacturing has been hit with a big stick, that’s were job declines are expected.
“People are still going to the local hardware store and getting their nails done,” he says, so small companies need to keep hiring.

When the scary numbers about jobs emerge, he adds, that’s typically focused on the big companies not smaller ones. “I think we’re out in a part of the economy that is major but boring,” he surmised.

OK, here’s how the job growth numbers shake out, according to the ADP National Employment Report:

Total non-farm private job creation among all business, large and small, rose 40,000 in December. But when you break down the data, small companies generated more jobs than that. Turns out the number of jobs dropped 35,000 among large businesses, but increased 9,000 among medium sized business, and skyrocketed 66,000 among the little guys.

“Throughout the year, small businesses have been the main driver of employment growth, adding a total 716,000 jobs during 2007,” says Joel Prakken, chairman of Macroeconomic Advisers. “In eleven of the past twelve months, small businesses added more jobs than medium- and large-size businesses combined.”

But that doesn’t mean small businesses are walking on easy street. Dunkelberg does admit small firm hiring is weak compared to 2003. Only 11 percent of the NFIB members polled last month said they planned on increasing their hiring, down from 20 percent in 2003.

If you are planning on pumping up your worker ranks, remember to take it slow. Hiring new employees can be one of the best and worst things you ever do.

I have gotten an earful from business owners about the problems they’ve encountered when they first starting hiring workers, outside their family members.

There’s a great nuts and bolts review of hiring for small business owners at the IRS website.

As for finding qualified applicants, that’s one of the nagging headaches for small companies.

Among the 50 percent of small business owners who tried to hire people last month, 80 percent said they were few or no qualified applicants, Dunkelberg says about a recent NFIB report.

The NFIB is working on a report on what exactly is wrong with the applicants out there and will release that in the next few months.

Meanwhile can you all share some of your experiences in the hiring trenches? What are job applicants like out there – lazy, stupid, crazy?

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Comments

In my profession, 2007 was definitely a year where small business made the turn to Internet marketing in a big way. More web based businesses and small businesses seeking to do business on the web have reached out to embrace the internet as a means of selling and communicating both locally and across the world.

This trend is just now beginning. Small businesses that learn to implement Internet marketing successfully will see record profits and growth over the next few years.
Boy, are we part of that 80% that is struggleing to find qualified applicants!! We are pulling our hair out. We need to add 5-6 positions and can't find people to fill those positions.
We live this challenge. We need to hire 5-6 new people, and have them trained by March 1st, in order to keep up with increased provider staff.
Back in 2006, the Bureau of Labor Statistics started releasing quarterly dynamic employment data. At the same time, as an exercise, they took a look at the employment data for different firm size classes from the 2001 recession.

What they found was that larger small businesses and big businesses experienced 10 consecutive quarters of negative job growth, while the smallest employers (those with fewer than five employees) only experienced two quarters of negative jobs growth.

In other words, as SBA Office of Advocacy's Brian Headd said to me at the time, microbusiness employers acted as a sort of shock absorber, lessening the impact of the 2001 recession on the job market.

This will be a good chance to see if that happens again.
Our clients, small businesses and non-profits, are hiring.  The ones who have been trained in how to find and hire great performers are doing just that.  Other small busineses in this market are struggling to find good employees.
It is unfortunate how many applicants for positions we have had attempted to fill the last two years(office and small shop)have little or no credible experience that is crosstransferable. I feel a portion of this problem is related to the educational system that has allowed a significant amount of dropouts as well as not providing practical and saleable skills to others in their charge.  We have always been willing to train the right applicant and still have problems.  
I think that if there are more small business and less large ones, it is better for the country. I am a believer that if companies get too big, they tend to monopolize. Diversification is good for business overall as well as for investments. The more small businesses there are, the more secure our country's economy will be.
To: Small Business Owners

I have strong credentials that are readily transferable to most any small business.Over twenty five years experience and want ot put them to use in the Phoenix area.

Contact me at jlw106@sbcglobal.net

Intersted in learning more
It is great to see more grants and growth in resources supporting women-owned businesses. I recently helped several woman-owned businesses set up new offices.   The SBA grants available to women provide great financing terms on purchasing the entire suite of office furniture.   Buying from a woman-owned furniture group will not only help you save time and money, but you will gain a design team that will help you create a productive workspace for your organization.
With all the uncertainty about the economy and work circumstances why not trust in yourself and chose one of our many franchise or business opportunities.

With strong committment and effort you can banish the that cloud over your future and relax in the comfort that higher earnings bring.

Take the chance. You won't be disappointed!!
Franchises are a money pit,do not 'EVEN LOOK'to break-even for 5-6 years franchise requirements are usually the deal-killers !
Qualified Applicants . . .I wish I knew where they are!

We hired a 1099 employee to help with a Web project, and ended up doing his work ourselves because he wouldn't.  I am at a loss as to where to find QUALIFIED, COMMITTED CANDIDATES.

I, too, and greatly perplexed.
As a small business owner, we forget that it is our dream not the employees dream.  Make sure that what you think is "qualified" is not passion for your business.  They will not have it.

Finding qualified candidates takes time and nurturing.  I found when building my million dollar telephone company that I had to start with clear details and descriptions on what the I wanted the employee to do.  Then, I looked for the most qualified.  If one was not available, I searched for a candidate with basic skills.  

For the candidate with basic skills, I then gave very specific instructions to move to the second portion of the interview process - the candidates would have to submit their resume on blue paper, to a specific P.O. Box by a certain time.  Those that completed the task as asked, passed the test and were hired.  The most important quality I needed is one that would follow directions.  After that, everything else was gravy.
Too much focus has been placed on advancing technology and not advancing the people we need to use it. I've been a temp worker for the last 3 years and have witnessed quite a few mistakes that small companies aren't addressing, especially in the service industry where 90 percent of work is performed on a PC.  Like not having a published procedures manual or structured training programs, and expecting a new employee to know what to do on daily basis. Also withholding information, and not getting optimal use of their available technology that could make an employees job more efficient and less overwhelming.  Turnover is high, morale is low, and the bottom line is being affected.  I'm speaking from an employees perspective when I say that business owners and management need to focus more on developing and empowering their staff and keeping them content. "The milk tastes better when the cows are happy" "The stronger the horse, the longer the stride".  I just made those up but you get the idea
    The fact that small business owners are having a difficult time finding "qualified" candidates for positions is a two-pronged fork. One prong is that many applicants are truly under-qualified, a la Mr. Williams in one of the above entries. It seems as though Mr. Williams is under-skilled in one of two categories, spelling or proof-reading. Both skills are increasingly important in today's markets.
    The other prong is the reluctance by business owners to appropriately compensate a new hiree. Training for a new job is a great stress on a newly-hired employee. Many wonder if the effort is truly worth the unacceptably-low initial wages offered, when no scale for pay increases (tied to performance, of course) is explained to the prospective hiree.
    A woman I know has been working at her job for almost eight years now. Her annual raises have been in the 10 - 20 CENTS per hour range, while new hires have STARTING WAGES at 1 - 2 percent below what she is earning. Is she disgruntled? You can count on it! Is she disappointed in management for not addressing the issue? You can count on it! Is she disappointed that she has experience in every department of the business, and has been passed over for every management position that opens up? You can count on it! It is people like her who keep an existing business running, and it is people like her who are regularly dumped-on and bypassed by executive staff whose asses have office-chair fabric imprints (No Hands-On Experience).
    I have met many people who have created and run successful businesses. Most of them are polite and courteous during the hiring process, but are imperious, impatient, and condescending thereafter. It is a rare person who can learn how to perform the requirements of a new job, to the satisfaction of ownership, in the time periods most owners allot. New thinking and actions are required from BOTH parties, if American businesses want to keep those they hire. Mr. Jenkins has the right attitude, and his final comments could probably be expanded with the admonition to owners that many, many young people looking for a job have considerably better and more complete computer skills than they do, and wince when owners berate them for not doing PC work the same way they do, and belittle them for suggesting new and different methodologies for improving/eliminating existing tasks.                
What the HECK does the headline of this article have to do with the content? Nothing!!
I hate it when someone develops a headline for an article that has nothing to do with the content.
Feel like I have been suckered into reading the article. It worked but it sure ticks me off.


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