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Eve Tahmincioglu

Primary author Eve Tahmincioglu has been covering small business and entrepreneurship for more than a decade. She regularly writes about small business issues for the New York Times and BusinessWeek's SmallBiz magazine. She also writes the Your Career column for MSNBC.com. She is the author of "From the Sandbox to the Corner Office."



Small business owners aren’t that desperate

Posted: Friday, January 11, 2008 5:56 AM by Eve Tahmincioglu
Filed Under: , , ,

Earlier this week, I wrote a blog post on how small business owners were bucking the trend and actually hiring or looking to hire more workers this year.

The big problem was finding qualified applicants.

Some of you pointed out the double meaning in the headline I wrote:
Small Business Owners Are Hiring Junkies.

My friends, I meant you guys were in a hiring frenzy, not that you were hiring drug addicts.

One reader opened my eyes: “BTW, loved the (presumably unintentional) pun in the headline on your blog today. We knew it's gotten tough to find help, but didn't know we'd stooped to that level. :-)”

So many small company owners tell me finding the right person for a job can be next to impossible these days but it hasn’t gotten that bad, not yet.

“Yes, small business is hiring,” says Scott George, CEO of Mid-America Dental & Hearing Center in Mt. Vernon, MO. “We need five-six people trained and ready to go by March 1st to keep up with increased number of providers.”

But, he adds, “it’s not likely to happen, we will do our best to adjust.”

I asked him what the problem was.

“We live in a small town between two major cities. Plus, low unemployment rates locally and statewide,” he explains. “We just don’t get enough qualified applicants. Hiring rookies and training them is usually our best bet.”

Not only are business people in small towns feeling the squeeze. I was in Houston this past weekend seeing family, and my cousin, who’s shop foreman for oil-drilling parts maker named High Tech Machine in Houston, has a similar problem.

He’s desperately trying to find skilled machinists; and these guys can make as much as $30 an hour.

Why can’t he find enough people to fill these high-paying gigs?

“Kids today don’t want to get dirty,” he says. “They look at the work and say 'it’s too difficult.'”

It’s so bad, companies in his industry are trying to snag workers from each other; and of course, many are going overseas to have the work done.

My cousin says he’s trying to keep everything local, but things are expected to get worse in the years ahead as the machinists who are in their 40s and 50s retire.

So what is an entrepreneur to do?

One thing is to make the most of the people that are coming through your doors with resumes.

Here’s some tips on hiring productive workers from Alan Nierenberg with recruiting company People Options in Wilton, Connecticut:

* Prepare a job description that lists the skills / experiences required to be successful.

* For each required skill/experience, prepare a question that begins with “Describe” or “How”.  For example, if developing new products is required for a marketing position, then ask, “Describe the process you followed to develop and launch a successful product”.  

* The hiring manager should counsel other company interviewers on this form of interviewing and ensure all job requirements are discussed during the interview.

* One final assessment that’s extremely important for small company managers is to answer the question “Do I like this person and would I enjoy working with him/her”.

And don’t hire junkies!

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Comments

Thanks for clearing up the Junkie statement but I am now forced to enter a methedone program since I was preparing for an interview by indulging in a new habit to obtain employement!
One thing I find that companies fail to do is to narrow job descriptions appropriately when trying to fill a position, which turns off what would otherwise be qualified applicants. You can't advertise a position for a junior software developer and list requirements of 15 years industry experience and a host of programming languages when what you really want is someone who's up to speed on some particular .NET feature. Advertise what you need, rather than what you'd like to see in some ideal employee that would probably put the rest of your work force to shame. Then maybe you'll get more applications from responsible candidates who actually suit the position, rather than from candidates who are taking a shotgun approach to finding a new job and just figure "what the heck".
We feel this pain particularly hard in Seattle. I've been looking for a qualified software design engineer in test (SDET) with very little luck. This may have something to do with the culture surrounding the tech industry, particular in the testing discipline these days. I really, really do not want to, but I may have to offshore the work. I could go on for hours about this, but I have three peoples' worth of work to accomplish.
Nice Headline Eve!
happy New Year!
Joel Libava
The Franchise King Blog


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