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JJ Ramberg

JJ Ramberg is the anchor of “Your Business,” MSNBC’s weekly show on small business. In addition to her extensive television reporting experience, Ramberg has a background as an entrepreneur and co-founded GoodSearch.com. She has an MBA from Stanford Business School.



Twitter: Looking beyond the stupid stuff

Posted: Wednesday, January 14, 2009 12:24 PM by Eve Tahmincioglu
Filed Under: , , ,

So it finally happened. I read a "tweet" this week about someone having a bowel movement.

It was just like any other day. I was perusing social networking site Twitter when I came across this clear example of too much information.

A lot of people think Twitter is all about inane stuff like this, but in reality bowel-movement notifications are a rarity among the great comments you find on this Web site. Basically, Twitter is a place where people share a sentence or two about something great they read, or an interesting blog post they wrote.

It's also an ideal place to get the word out about your service or product -- for free.

At a time when the economy seems to be squeezing almost every small business, Twitter is increasingly making economic sense for entrepreneurs who don't have money to burn on marketing.

Take Stephanie E. Estrin, president and founder of CurlyQ Cuties, a company that makes handmade monster dolls.

Her company, based in Cedar Park, Texas, is about a year old and she's been on Twitter since October. She already has about 2,800 followers. (You can find them at: http://twitter.com/CurlyQCuties.)

Basically, Twitter is a service that allows individuals to post comments of 140 characters or less on any topic imaginable. The idea is to write interesting short comments, called "tweets," and get people (friends or strangers) to follow you.

"We use it to get the word out about who we are; to get people to notice us," Estrin says about Twitter. "It has generated several sales for sure."

The key for a small business is not hitting people over the head when you advertise on Twitter -- that's a sure way to get followers to stop following you. There's nothing I hate more than being constantly barraged by a company hawking their product. Subtle hawking, even funny hawking, is fine though.

Estrin seems to have it down when it comes to promoting her business.

"I don't bombard people with tweet after tweet saying: 'Come look at my site.'" she explained.

Here's one of her recent tweets:

We're still here pumping out Monsters ... just very busy and haven't had a spare moment to tweet. Have you hugged your Monster today?

Twitter can also be used as a research tool. Estrin recently asked her large pool of Twitter followers if they'd be willing to pay more for shipping if she switched to a different carrier. The answer was a unanimous no.

She also got some feedback from the Twitter community regarding where she could buy certain labels for her printer.

"We use it a lot," she admits.

So what do you have to lose? Head over to Twitter and give it a whirl. You can even follow me: http://twitter.com/careerdiva. I promise I'll follow you back.

If you do decide to advertise on Twitter, just don't use it like a press release. You'll get a lot of twitt-a-holics like me tweeting about how much that bugs us … it's almost as bad as potty humor.

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Comments

trying to determine how to potentially use Twitter to reach principals and school administrators about an instant parent notification service that saves schools time, money, and resources ...
When I post to my blog it automatically tweets to my twitter page. It's another Internet media tool, although still young, that offers a unique social connection. I just hope it doesn't become clogged with ads. Society is so overwhelmed with ads that keep users from sharing. Tweet about something worthwhile and people will follow. It's all about common sense.
I'm Twitterpated!  
Thanks for the tip. I'm going to try it. Having worked in the income tax software industry for 20 years and having recently been laid off I decided to try the self-employment thing and develop my own version of income tax software. Mine is a little different though. After discovering that it's relatively easy to add calculations to pdf forms I downloaded most of the commonly used pdf tax forms from IRS.gov. I added tax calculations and posted them to my website. They can be accessed for free. My only reward is from the google ads posted there. We'll see how this business model works. Oh yea, my site is:
http://www.pdftax.com/
You can automate a lot of your Tweeting, taking RSS feeds from your favourite websites and your own blog and putting them through Twitterfeed. Follow me @wecandbiz to see how we Tweet the Biz Need sales leads from our website without any effort.  It's important you mix this with personal recommendations, article link posting and acknowledging new followers though.  But it makes it easier to build an opt-in marketing list of people who reTweet your postings to help you build your numbers and broaden your reach.

Ian Hendry
CEO, WeCanDo.BIZ
http://www.wecando.biz
Hello Eve. Nice post debunking the myth that Twitter is just about trivia. ("Twivia" I call it.)

My take? We haven't even begun to figure out the importance of Twitter, nor how to leverage it. Twitter is a mirror. It reflects the individual's thoughts, desires, needs and together represents the collective consciousness, or "panconciousness."

There's more about this broader perspective of Twitter on my blog.
Raccoon Willie fans will be able to get a minute-by-minute account of the next video shoot when Animal Planet brings a film crew into town in February to film the little critter... live updates all on Twitter!
This is great!  Having lived in Costa Rica for three plus years now and running a retirement tour for people considering moving here, this could be helpful.  My company is "Boomers in Costa Rica" and I'm at www.boomersincostarica.com . Also, my other company with stunning ocean-view lots is CR Communities and is at www.crcommunities.com
Twitter has been extremely helpful in getting small bits of information out about our Medical Travel company Navigate Global Health.  The challenge is finding fun wording which gets picked up.
We started using twitter now to provide daily updates about our current deals that consumers might find useful.  
How reall, is this different from Facebook or even updating a blog? I still don't get it.
I am also trying to figure how to leverage this in my Graphic Design business. I feel that social networking can not only be a way to attract business, but helping other companies with social networking and implementation is another source of revenue.
I am trying to leverage twitter for my pearl jewelry company. www.climatepearl.com - It is often very challenging just starting out.  I am excited to see where this will go!
Penny Arcade did it first...
No comment as of now.
http://www.yammer.com/ is twitter for internal business communication. Excellent tool, we use it all the time.
Hi Eve,  Your story delivers alot of great insight.  I just launched my new social networking site this week called SkiTube www.skitube.us.  The site is designed to give skiers, snowboarders, and winter action sports enthusiasts a smaller community to post, watch, and share their clips with peers.  Due to our size, we have to be creative and look at ways to gain awareness, without breaking the piggy-bank; so you've given us lot's to consider, and appreciate MSNBC for finally delivering some great news we can all use in our everyday business lives!!!!  Lee
I use Twitter, it is an effective way to be noticed.  I am an environmental engineer and I am engaged in the business of trying to inform the public about renewable energy resources and the need to change to this technology to power our society.  I speak of love and life in my 'tweets' however and I try to share my thoughts on just about any subject.  In this way, I don't think people mind that I mention my sites from time to time. At this point in my life I realize it is important to try and help your fellow man (or woman :))follow me!  I am gypsyman27
2 problems with using twitter as a revenue channel (detailed here : http://www.savingtoinvest.com/2008/12/why-twitter-will-not-help-your-blog.html )Firstly, the traffic you do get from Twitter is most likely other bloggers and/or online marketers that are highly unlikely to click on any advertisements contained on your blog. As a blogger myself, I know I have almost become immune to ads and unfortunately unless something really strikes me I am not going to click on ads. I also don’t believe in using Adsense or other pay per click ads as a Tip Jar, by falsely clicking ads to help a fellow blogger out. Google and its advertisers have paid for real clicks, and I do not want to risk myself or the blogger’s whose site I am on from getting banned by Google for fake clicks (there are other ways and more legit ways to help fellow bloggers).
I have some very humurous small mirrors that have gotten a great reception in my retail store.  One for examlpe says "Mirror, mirrror, what the .......?" The sell for  10 24 dollars depending on the size. They are fun to hang on your bathroom mirror to give you a grin in the morning.
It's definitely helped me send traffic to my website.  One tweet in particular, <a href="http://www.mymochamoney.com/744/eat-for-free-on-your-birthday-and-more/">"Eat For Free On Your Birthday And More!"</a> sent a ton of traffic to my website to read that particular post.  Your tweets just have to be interesting and provide value to your followers if you want to get any real value out of Twitter.
Any good thing can be abused by those who do not know better. Once the masses learn of the new technologies they are sure to drag them into places not intended.
I started using Twitter after it and the BBC broke the story with photos and related information of the Turkish airliner that crashed in the Netherlands. Twitter would be more relevant for me if I could use it in this way. Any suggestions on what sources to follow?
Familiarity boosts sales. One of my things is advanced stress management. To see what Twitter posts look like, or get some stress tips, look at the app at Yourell.com (lower right). For a guided experience, go to www.PsychInnovations.com/sound/shimmer/Shimmer_Basic_P4.mp3
Look at what we have done! Follow me on Twitter!

IT Business Owner From Ohio Wins New Jaguar And
Spokesperson Position For Exceptional Growth In Sales
And Profits In A Down Economy
Franklin, TN-April 7, 2009 – Technology Marketing Toolkit, Inc. – To a standing ovation, Randy
Hall, President of Worldlan Technology, LLC accepted the
keys to his new Jaguar car and was declared Spokesperson and
winner of the “Better Your Best” competition by Robin Robins,
President of Technology Marketing Toolkit, Inc. for achieving
exceptional growth in sales and profits at the 2009 Marketing
& Money Making Boot Camp, held April 2 - 4 in Nashville,
Tennessee for IT business owners.
A distinguished gathering of the of the country’s top experts in
the IT industry met at this event to.....(read more on my webite or Twitter)
www.twitter.com/Worldlan


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